Introduction 

A leading global consumer health organization initiated a substantial digital transformation to upgrade its cloud infrastructure and improve operational effectiveness. The company aimed to swiftly enhance its engineering capabilities across cloud services, infrastructure, and support sectors to realize this objective.

Confronted with a narrow eight-week deadline, the task was explicit: Form a specialized, multi-disciplinary technical team consisting of 15 expert engineers skilled in cloud services, Site Reliability Engineering (SRE), and network engineering. The success of this project was vital for sustaining the momentum of the company's cloud-first infrastructure deployment.

Problem Statement

Scaling digital transformation demands speed, expertise, and flawless execution. To fulfil ambitious infrastructure modernization targets, the organization had to rapidly recruit 15 highly qualified professionals, each possessing expertise in cloud, IaaS, network, and SRE areas. All positions needed to be filled, knowledge transferred, and operations running fully within two months.

Without margin for error, any delay or knowledge gap could endanger service continuity and hinder progress towards a cloud-first vision.

Challenge 

This endeavour came with multiple layers of complexity:

1. Varied Skill Requirements: The initiative required expertise across various technologies, including AWS, Azure, Kubernetes, virtualization, database automation, storage, backup, network engineering, and cybersecurity.
2. Strict Timeline: All 15 engineers had to be sourced, vetted, and onboarded within just eight weeks.
3. Global Operational Needs: Support required 24/7 availability, necessitating coverage across different time zones while ensuring effective collaboration.
4. Key Talent Standards: Personnel had to be fully operational immediately—technically proficient, quick learners, and ready to integrate with internal teams.

Solution 

To achieve these objectives, the organization collaborated with Hyqoo, an international Talent Cloud provider recognized for its speed and specialization.

Leveraging its global network and agile talent deployment model, Hyqoo assembled and deployed a high-performing team in just a few weeks. The team encompassed an extensive range of essential roles:

Infrastructure & OS Engineering

1. Windows Engineer
2. Linux Engineer
3. Backup & Disaster Recovery Engineer
4. Compute (VMware) Engineer
5. Storage Engineer
6. Database Engineering
7. MSSQL Engineer
8. Oracle Engineer

Automation & Cloud 

1. Automation Engineer 
2. Cloud Engineer – AWS 
3. Cloud Engineer – Azure 
4. Lead Cloud Engineer – Azure 

SRE & Support 

1. Lead Cloud Support Engineer 

Network & Security 

1. Network Cloud Engineer 
2. Network Security Engineers (2) 

To deliver true 24/7 operational support, all engineers were strategically sourced from Brazil, ensuring alignment in time zones and facilitating smooth collaboration among global teams.

Results & Impact 

Hyqoo’s delivery model ensured:

• All 15 engineers were sourced, vetted, and onboarded within eight weeks.
• Knowledge transfer and reverse KT were carried out without interruption.
• Operations continued smoothly, with no service disruptions.
• The LATAM-based team provided consistent, round-the-clock support. 
• Internal teams were able to concentrate on strategic goals.

Client Experience 

The organization was thoroughly satisfied with the results, from the professionalism exhibited by Hyqoo’s team to the swift onboarding and high-impact delivery. External resources were integrated effortlessly, and the entire process remained ahead of schedule.

Client Testimonial: 

"We were impressed by the quality and preparedness of the engineering talent provided by Hyqoo. Their organized onboarding and project support made our transition smooth and ahead of schedule. We look forward to continuing our collaboration with them on upcoming projects."

Key Takeaways 

• Speed & Specialization: 15 domain-specific engineers were onboarded in less than 8 weeks. 
• Seamless Knowledge Transfer: Both KT and reverse KT were executed perfectly. 
• 24/7 Support: LATAM-based team ensured global coverage without sacrificing quality. 
• Ongoing Partnership: Outcomes surpassed expectations, laying the groundwork for future collaborations.

From challenge to delivery—Hyqoo makes cloud transformation effortless. Let’s get started