Effective Date: May 1, 2018

Last Updated:

This Privacy Policy for Hyqoo LLC (“Hyqoo”) explains how we collect, use, share, and protect your personal information on our Hyqoo mobile application (the “App”). Please read below to learn:

• What personal information we collect
• How we use your personal information
• How we share your personal information
• How we protect your personal information
• Your rights and choices regarding your personal information

This Privacy Policy applies only to personal information that we collect through the App. “Personal information” means information that could reasonably be used to identify you individually, such as your name or e-mail address.

The App is intended only for users who are 18 years of age or older in the United States. Any information you provide, including any personal information, will be transferred to and processed by a computer server located within the United States and will be processed in accordance with this Privacy Policy and U.S. law, which may be less stringent than the law where you reside.

If you do not want us to handle your personal information as described in this Privacy Policy, please do not use the App.

WHAT PERSONAL INFORMATION WE COLLECT

a) Information You Give Us

We collect personal information that you voluntarily share with us through the App. Your primary email ID and phone number will be used as your default contact details. We’ll use them to send essential account updates, service notifications, and other communications as described in our Privacy Policy. You can update your preferences or withdraw consent at any time. The information you voluntarily share with us may include:

• Search requests entered into the App search function, including your requested location and employment opportunities
• Employment preferences
• Contact information, including name, current job title, email address, address, and telephone number
• Requests for telephone calls
• Your settings and preferences
• Your ratings of your customer experience
• Messages you provide through the App
• Your resume and its contents
• Calendar information

b) Information We Collect Through Technology On The App

To serve you better, we collect information through technology. When you visit the App, we collect your device identifier and Internet Protocol (IP) address. We do not link your personal information to device identifier information and IP addresses. An IP address may reveal your ISP or geographic area, but we cannot determine your identity solely based on your IP address.

We may collect information about how you use the App, such as the amount of time you spend using the App, how many times you use a specific App feature over a given time period, how often you use the App, and actions you take in the App (collectively “App Usage Information”). We may link your App Usage Information to personal information you have provided us, in which case we will treat the combined information as personal information.

We automatically collect certain device and diagnostic information when you use the App, including:

• Device type, model, operating system, and version
• Mobile network carrier
• Unique device identifiers (e.g., IDFA for iOS, AAID for Android)
• App version and configuration
• Crash logs, error reports, and performance diagnostics
• General (non-precise) location derived from your IP address
• Coarse location (general city or region) based on your IP address, automatically
• Precise location (GPS-level accuracy) only if you grant explicit permission in your device settings. You may disable location permissions at any time.

We may use this information to ensure the App functions properly, improve performance, and diagnose technical issues.

Some information collected through the App may be linked to your identity, such as contact information, resume data, and account details.

Other data is collected in a form that is not linked to you, such as aggregated analytics, diagnostic information, and technical logs that cannot reasonably identify you.

Tracking Online Activities Over Time and Across Websites

We do not track your online activities over time and across third-party websites or other online services. Similarly, we do not permit third parties to collect your personal information over time and across third-party websites through the App.

App Tracking Transparency and Permissions

On iOS devices, we comply with Apple’s App Tracking Transparency (“ATT”) requirements.

If the App requests permission to track your activity across other companies’ apps or websites, you will first receive an iOS system prompt asking for your consent.

We will not engage in such tracking unless you opt in.

The App may request access to certain features on your mobile device. These permissions allow the App to function as intended.

You may enable or disable these permissions at any time through your device settings.

Depending on the features you use, the App may request access to:

• Camera
  Used only if you upload images, documents, or profile photos.
• Photos / Media / Files
  Used to allow you to upload files such as resumes or attachments.
• Notifications
  Used to send push notifications regarding your account, job updates, or service messages.
• Contacts (only if applicable)
  Used only if you choose to import contact information.
• Location
• Coarse Location (automatic) for regional job recommendations.
• Precise Location (only with permission) for location-based services.
• Microphone (only if applicable)
  Used only if you engage with voice-based features.
• Device ID & Mobile Identifiers
  Used for security, analytics, and fraud prevention.

The App does not access any device feature unless permission is granted.

Your Do Not Track Browser Setting

We do not support the Do Not Track (DNT) browser setting. DNT is a preference you can set in your browser’s settings to let the websites you visit know that you do not want the websites collecting your personal information.

HOW WE USE THE PERSONAL INFORMATION WE COLLECT

We use the information we collect to serve you and improve your experience on the App. Some examples include:

• Arranging for you to apply for employment opportunities
• Responding to questions and feedback
• Improving Hyqoo’s services
• Calling and sending text (SMS) messages regarding Hyqoo products and services to users who have consented to receive such calls and messages as described in the Terms of Use
• Unsubscribing users from email lists and from call and text (SMS) message lists
• Emailing information to users about our services
• Continuously evaluating and improving the online user experience
• Conducting research and analysis
• Marketing and advertising products and services
• Finding new employment opportunities by marketing your profile

HOW WE SHARE THE PERSONAL INFORMATION WE COLLECT

We do not sell your personal information to third parties. The following are some of the ways we share your information:

• Third-Party Service Providers: We will share your personal information with third-party service providers to assist us in providing services to you. These third-party service providers are under contract with Hyqoo. For example, we may disclose your personal information to an attorney in the process of obtaining legal advice.
• Affiliates: We may share your personal information with our affiliated companies (Collabera, Collabera Canada, or Hyqoo Canada) for their marketing, advertising, and customer research purposes. We may share your profile on our site, application, and app. This profile is searchable and may be viewed by our clients or prospects.
• Required Disclosures: We may be required to share personal information in response to a civil discovery request, subpoena, court order, other legal process, or as otherwise required by law.
• Legal Compliance and Protections: We may disclose account and other personal information when we believe disclosure is necessary to comply with the law or to protect the rights, property, or safety of Hyqoo, our users, or others. This includes exchanging personal information with other companies and organizations for fraud protection and credit risk reduction.
• Corporate Transactions: We reserve the right to disclose and transfer your information, including your personal information:
• To a subsequent owner, co-owner, or operator of the App or successor database.
• In connection with a consolidation, bankruptcy, corporate merger, and the sale of substantially all of our membership interests and/or assets or other corporate change, including to any prospective purchasers.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE

We do not collect any information from anyone under 13 years of age. The App and associated products and services are all directed to people who are at least 13 years old or older. If you are under the age of 13, you are not authorized to use the App.

HOW WE PROTECT THE PERSONAL INFORMATION WE COLLECT

The security and confidentiality of your personal information are important to us. We have technical, administrative, and physical security measures in place to protect your personal information from unauthorized access or disclosure and improper use.

For example, your personal information is stored on secure servers. Only employees who need the personal information to perform a specific job (for example, a customer service representative) are granted access to personal information. Employees with access to personal information are kept up-to-date on our security and privacy practices.

Please note that we cannot guarantee the security of your personal information. Despite our reasonable efforts, no security measure is ever perfect or impenetrable.

Data Retention

We retain your personal information only for as long as reasonably necessary to:

• Provide services through the App
• Maintain and improve the App
• Comply with legal, regulatory, or contractual requirements
• Prevent fraud or security incidents
• Resolve disputes or enforce our agreements

Retention periods vary depending on the category of information.

In general:

• Account information is kept while your account is active
• Resume and job-related information is retained for up to 7 years after your last activity, unless deletion is requested
• Diagnostics and technical logs are retained for up to 2 years
• Legal records may be retained longer if required by law

You may request deletion of your personal information at any time as described in the “Your Choices Regarding The Personal Information We Collect” section below.

YOUR CHOICES REGARDING THE PERSONAL INFORMATION WE COLLECT

You may update your contact information in the App and you can contact support@Hyqoo.com to review, update, correct, and delete your personal information.

HAVE QUESTIONS

If you have any questions about this Privacy Policy, we’ll do our best to answer them promptly.

Email: support@Hyqoo.com

Mailing address:
110 Allen Road
Basking Ridge, NJ 07920
United States

CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have the following rights regarding your personal information:

• Right to Know
  You may request that we disclose the categories and specific pieces of personal information we have collected, the categories of sources, the business or commercial purposes for collecting it, and the categories of third parties with whom we share information.
• Right to Delete
  You may request that we delete personal information we have collected from you, subject to certain legal exceptions.
• Right to Correct
  You may request that we correct inaccurate personal information that we maintain about you.
• Right to Opt Out of “Sharing”
  You may direct us to stop “sharing” your personal information for cross-context behavioral advertising. We do not sell personal information.
• Right to Limit the Use of Sensitive Personal Information
  If we collect sensitive personal information (such as precise location or government identifiers), you may request that we limit its use to what is necessary for the App.
• Right to Non-Discrimination
  We will not discriminate against you for exercising any of your CCPA/CPRA rights.

You may exercise these rights by contacting us at support@Hyqoo.com.
We may need to verify your identity before processing your request.

PRIVACY POLICY UPDATES

If we change this Privacy Policy, we will post those changes on this page and update the Privacy Policy effective date above. If we materially change this Privacy Policy in a way that affects how we use or disclose your personal information, we will notify you by prominently posting a notice of such changes on the App before making them and by stating the effective date of the changes.