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Kevin Munoz

IT Project Manager

Bogotá, Bogota, Colombia

6+ Years Exp

Summary

Kevin is an IT Project Manager with a proven track record of successfully leading and delivering large-scale technology projects. He is proficient in Agile Methodology and possesses a wealth of technical expertise spanning Android, iOS, API Gateway, Flutter, SQL, Postman, Oracle, and various programming languages, including Go, Python, React, AWS Lambda, Amazon Web Services, Confluence, Microsoft Visual Studio, and Flutter. Kevin has effectively employed project management tools such as JIRA and Trello to plan, execute, and monitor projects meticulously. He has demonstrated expertise in Cloud Management, facilitating the successful implementation of cloud-based solutions and managing Salesforce operations, contributing to enhanced customer relationship management and business processes. Kevin has experience conducting stakeholder and client analysis, prioritizing product backlog, and optimizing project efficiency and delivery timelines. He has also managed projects on Oracle platforms, consistently demonstrating his ability to successfully implement projects, enhance user experiences, and contribute to organizations' growth and success.

Technical Skills

Detailed View

Agile Project Management

Project Implementation

Project Management Office (PMO)

Project Team Management

scum

End-to-End Project Management

Software Project Management

Agile Methodology

Confluence

JIRA

Product Backlog

Clickup

API Gateway

AWS Lambda

Microsoft Visual Studio

Other Skills

Product Knowledge

SQL

React

Golang

English

Spanish

Work Experience

Senior Project Manager

Twilio (Hyqoo)

Full Time | 01/10/2023 - 29/07/2024

Remote | Colombia

Prioritized and promoted automation in deploying systems/applications, reducing repetitive tasks and increasing efficiency.
Developed and executed communication plans to inform stakeholders of ITS project milestones, ensuring transparency and alignment.
Planned and documented enhancements and processes for both new and existing systems/applications to streamline operations.
Created policies and documentation artifacts to address gaps and ensure thorough documentation for current and future initiatives.
Led standups, reviews, demos, and other Agile ceremonies to ensure smooth project delivery and adherence to timelines.
Collaborated with infrastructure teams to plan and implement solutions within AWS cloud and on-premises systems.
Functioned as a technical liaison between Platform Engineering and other departments to facilitate project initiatives.
Participated in audits, risk assessments, and mitigation activities to ensure compliance with regulatory and security requirements.
Maintained a body of work with minimal backlog and technical debt, ensuring adherence to SLAs and project timelines.
Supported and facilitated maintenance and upgrades for infrastructure systems, ensuring system reliability and performance.
Utilized common development methodologies, including Waterfall and Agile, to manage projects effectively.
Managed IT infrastructure components, including networks, servers, and storage, to ensure smooth operation and scalability.

IT Project Manager

Famosos Inc

Full Time | 01/02/2022 - 01/10/2023

Remote | Global

Facilitated project kick-off, conducted stakeholder and client analysis, managed lessons learned sessions, and ensured seamless integration of work across multiple teams and providers to achieve successful project outcomes.
Managed the development of project scopes, aligned project objectives, and meticulously documented End to End Project Management processes, fostering clarity and accountability within development activities.
Collaborated closely with stakeholders and clients, providing timely updates on project progress and maintaining strong working relationships to ensure project success.
Employed PMO or agile methodologies to effectively plan, execute, and monitor projects, ensuring alignment with organizational goals.
Identified and implemented UX and UI improvements across various company projects, including Android and iOS applications and web versions, enhancing user experiences.
Successfully managed 4 to 6 concurrent projects for external clients, demonstrating strong multitasking and organizational skills.
Executed projects with precision, taking ownership of their successful completion and delivering results that met or exceeded expectations.
Took strategic technical decisions to guarantee the success of projects, leveraging expertise in technical domains.
Utilized programming languages such as Python, GO, React, and Flutter to ensure high-quality project outcomes.
Effectively utilized Project Management Tools such as Jira, Postman, Confluence, and Clickup to streamline project workflows and communication.
Implemented projects on AWS, leveraging services like Lambda, API Gateway, CodePipeline, RDS, S3, and SQS to deliver robust solutions.
Managed projects implemented on the Oracle platform, contributing to diverse technology ecosystems.
Maintained open communication channels with clients and stakeholders, ensuring comprehensive understanding of project scope, requirements, and progress reports.

Volunteer

Projects

Full Time | 23/07/2020 - 09/02/2023

Colombia

Creatify (Feb 2023 - Present)

Associated with Famosos.com

Collaborating with Famosos.com, an influencer marketing platform, to democratize the industry by enabling brands of all sizes and budgets to connect with content creators and influencers globally.
Contributing to the mission of bridging the gap between brands and content creators by offering a user-friendly platform for seamless collaboration and promotion.
Promoting transparency and fairness in compensation, ensuring mutually beneficial outcomes for both brands and content creators.

Famous ads (Jun 2022 - Present)

Associated with Famosos.com

Engaged with Famosos.com to develop "Famous ads," a software application that connects companies seeking influencer marketing campaigns with a diverse portfolio of artists.
Developed features for campaign status tracking, pricing evaluation, engagement metrics, and campaign performance analysis.

RMG Staffing (Mar 2022 - Nov 2022)

Delivering Exceptional results for employers and Job seekers for more than 17 years. RMG offers recruiting and staffing services for direct placement, temporary and permanent staffing. RMG is the leading staffing serving the Miami and state of Florida job market.
Provided Agile project management and software development expertise to RMG Staffing, a leading staffing company serving the Miami and Florida job market.
Contributed to the development of efficient recruiting and staffing solutions for direct placement, temporary, and permanent staffing needs.

Taquilla Live (Jan 2022 - Sep 2022)

Collaborated on the creation of Box Office Live, a novel ticketing solution that provided access to major events in Colombia, enhancing user experiences in the process of buying and selling tickets.
Leveraged Agile project management and software development skills to ensure the successful implementation of the ticketing platform, improving accessibility to important events.

TechnoGym (Nov 2021 - Sep 2022)

Engaged with TechnoGym, renowned as "The Wellness Company," to contribute to their mission of promoting a lifestyle of wellness through regular physical activity, proper nutrition, and positive mental attitudes.
Participated in developing gym equipment, services, content, and programs that utilize cutting-edge technology to connect users for a comprehensive Wellness Connected Experience.
Collaborated on creating solutions that enable users to access personalized content and training programs across TechnoGym equipment and personal devices.
Assisted in offering wellness professionals the tools they need to provide clients with a consistent wellness experience, whether in gyms, hotels, medical practices, or schools.

Digital Menu (Mar 2021 - Nov 2021)

Contributed to the development of an Android and iOS application focused on restaurant order and menu management, including orders, receipts, item prices, payments, and menus.
Managed a cross-border development team in India and oversaw cloud management using AWS S3 and Lambdas.

Coliseo Live (Feb 2021 - Oct 2021)

Played a role in creating a website dedicated to selling tickets for entertainment events such as concerts, opera, and sports.
Enabled clients to purchase tickets virtually, receiving them via email registered in the software.

Civico For Business (Nov 2020 - Jul 2021)

Led the development of Civico for Business, a software enabling rapid business credit decisions based on an algorithm developed by architects and data scientists.
Oversaw the project from inception to delivery to clients and stakeholders.

KinGo Global Analytics SAS (Jan 2020 - Jun 2021)

Spearheaded an entrepreneurship project focused on creating a virtual platform connecting small companies with large distributors nationally and internationally.
Managed the platform's operations, including membership processing, commercial proposal design, and approval.

Application Mobile (Jul 2020 - Dec 2020)

Developed a marketplace mobile application that facilitates contracts with celebrities for special occasions.
Integrated payment methods, onboarding, and personalized customer experiences into the application.

Project Manager

Froztech

Full Time | 10/03/2020 - 02/02/2022

Colombia

Developed mobile applications and led implementations on AWS and Oracle platforms, effectively meeting business needs.
Managed stakeholder relationships and established a Project Management Office (PMO) for multinational companies such as BMW, Coliseo Live, Taquilla Live, and Digital Menu.
Coordinated and integrated various project components into cohesive Project Plans, ensuring streamlined execution and delivery.
Orchestrated the implementation of projects within AWS, utilizing Lambda, API Gateway, CodePipeline, RDS, S3, and SQS for optimal outcomes.
Led the execution of work outlined in project management plans and approved change requests, utilizing Agile and PMP methodologies to maximize project value.
Managed 4 to 6 projects concurrently, utilizing Project Management Tools including Jira, ClickUp, and Monday.com to enhance team coordination and project tracking.
Presented project deliverables and provided regular status reports to clients and stakeholders, ensuring transparency and alignment.
Applied different Agile methodologies to drive successful business developments and ensured effective Sprint planning, development, and project delivery.

Project Manager

Sutherland Global Services

Full Time | 01/01/2018 - 01/02/2020

Colombia

Led and managed BPO projects, demonstrating proficiency in project management techniques.
Successfully handled stakeholder relationships, ensuring effective communication and alignment throughout projects.
Oversaw and executed projects within the telecommunications industry, ensuring their seamless progress and completion.
Directed a team of 8 professionals, fostering a culture of responsibility and collaboration to achieve successful project outcomes.
Delivered impactful projects for the company, contributing to its growth and success in the telecommunications sector.
Managed Cloud and network projects, optimizing resources and ensuring project objectives were met.
Strategically planned and scheduled prioritized product backlog, optimizing project efficiency and delivery timelines.
Demonstrated expertise in Cloud Management, facilitating the successful implementation of cloud-based solutions.
Effectively managed Salesforce operations, contributing to enhanced customer relationship management and business processes.
Controlled project budgets and allocated resources judiciously, ensuring cost-effectiveness and efficient project execution.

Education

MBA Specialized in Project Management

Polytechnic University of Bari

College Diploma in Information Technology, Digital Transformation and Big Data

Cerem Business School

Major in Master Degree in Project Management

Economics, Bachelor's degree

Asturias University

Major in Economics

Certifications

EF SET English Certificate (C1 Advanced)

EF Standard English Test (EF SET)

Project Management Professional (PMP)

Project Management Institute

Scrum Master Certified (SMC)

ScrumStudy

Specialized Program- Google IT Support

Coursera

AWS Technical Essentials

AWS

Scrum Fundamentals Certified (SFC)

ScrumStudy

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