Laura Gaviria Restrepo
IT Product Manager
Medellín, Antioquia, Colombia
6+ Years Exp
Summary
Laura is an accomplished IT Product Manager with experience leading cross-functional teams to formulate and execute credit product strategies. She is skilled in optimizing user experience and improving key performance indicators, with proficiency in product analytics and strategy execution using tools such as Jira, Tableau, Amplitude, Google Analytics, Elastic, and agile methodologies. Laura creates and manages roadmaps, fosters collaboration among product, engineering, and design teams, and implements innovative solutions such as fraud detection and identity validation products. Laura's strategic vision extends across diverse sectors, including fintech, energy, agriculture, and retail, where she has demonstrated expertise in market research, analysis, management consulting, and mergers and acquisitions. She holds solid data visualization and financial modeling proficiency, leveraging her skills to drive organizations toward success.
Technical Skills
Detailed View
Other Skills
Work Experience
Senior Product Manager
Aflore (Polymath Ventures)
Full Time | 01/12/2022 - Present
Remote | LATAM
- Led cross-functional teams comprising designers, developers, and data analysts to formulate and execute credit product strategies.
- Orchestrated a pivotal role in workflow optimization by successfully reducing Jira tickets through strategic integration with ServiceNow.
- Spearheaded the initiative to seamlessly integrate tickets from the Messaging and Phone areas, ensuring efficient communication channels with Project Managers through the ServiceNow platform.
- Consistently leveraged Jira for planning and Confluence for documentation, facilitating the creation of comprehensive roadmaps.
- Focused on optimizing user experience, improving key performance indicators related to download, registration, credit application, and collection.
- Proficient in product analytics, strategy execution, and utilizing tools such as Jira, Tableau, Amplitude, Google Analytics, and Customer.
- Demonstrated expertise in coordinating cross-functional efforts by leading the integration of tickets, enhancing team collaboration and productivity.
- Demonstrated expertise in creating and managing roadmaps to drive product development and enhancement.
Product Manager
Twilio
Full Time | 01/12/2021 - 01/10/2022
Remote | LATAM
- Led product, engineering, and design teams in developing an internal solution for harmonizing roadmaps and centralizing information.
- Leveraged substantial experience as a Product Manager with the Twilio Internal Tools team, leading the development of an internal search engine named Twizzy.
- Optimized workflows by reducing Jira tickets through effective integration with ServiceNow.
- Seamlessly integrated received tickets, showcasing effective coordination with cross-functional teams.
- Focused on simplifying user experiences and enhancing conversion in search results using machine learning and AI models.
- Developed a search engine to enhance information retrieval capabilities, showcasing expertise in tool development.
- Proficient in strategy execution, utilizing tools like Jira, Elastic, and agile methodologies to drive product development.
- Demonstrated expertise in navigating ServiceNow to streamline processes, contributing to improved efficiency and collaboration within the team.
- Demonstrated expertise in product launch, innovation, and leveraging design tools such as Figma and Miro for collaboration and visualization.
Product Manager
Truora
Full Time | 01/01/2020 - 01/12/2021
Remote | LATAM
- Designed, implemented, and launched a fraud detection and identity validation product for companies across multiple countries, utilizing WhatsApp.
- Demonstrated proficiency in driving successful projects within dynamic and collaborative environments through hands-on involvement in steering product initiatives.
- Proficient in crafting effective product strategies, leading product discovery, and leveraging product analytics to drive decision-making.
- Conducted user experience testing to ensure optimal performance and user satisfaction.
- Demonstrated expertise in project management tools like Jira, as well as technologies such as Elastic and AWS for efficient implementation and deployment.
Level 2 Consultant
Upside
Full Time | 01/03/2019 - 01/01/2020
Colombia
- Applied Jobs to be Done methodology to understand the core motivations of organizations.
- Formulated short and long-term strategies for companies operating in diverse sectors, including fintech, energy, agriculture, and retail.
- Specialized in business strategy, market research, analysis, and management consulting.
- Possessed a strategic vision to drive organizations toward success.
- Provided valuable insights into the evolution of epics and the team's collaborative efforts through the strategic use of Jira and Confluence.
- Utilized Tableau for effective data visualization and analysis in support of strategic initiatives.
Junior Analyst
Axia Investment Bank
Full Time | 01/06/2017 - 01/03/2019
Colombia
- Specialized in mergers and acquisitions (M&A) and debt restructuring within a boutique investment bank.
- Conducted comprehensive market research to evaluate potential business opportunities, including purchases, sales, and financing.
- Developed sophisticated financial models to analyze and project different scenarios, contributing to strategic decision-making.
- Possessed expertise in market and financial analysis, strategic planning, corporate finance, and advanced financial modeling.
- Proficient in Microsoft Excel for quantitative analysis and modeling purposes.
Education
Business Administration, Bachelor's degree
College of Higher Administration Studies (CESA)
Certifications
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Product Strategy
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